Frequently Asked Questions
Where are the pick-up points?
Jolly Harbour (by Crow’s Nest restaurant); Coco Bay Hotel; Hermitage Bay Hotel; Hawksbill Hotel; Royal Antiguan Hotel; St John’s Harbour; Dickenson Bay; Blue Waters Hotel; Ocean Point Hotel. If you’re staying at another hotel, contact us for details.
What activities are included?
Boating, wildlife spotting, exploring an uninhabited island, guided nature walk, snorkelling and swimming.
I don’t know how to snorkel
No problem! Our experienced guides will be on hand to kit you out, teach you the ropes and accompany you until you feel comfortable.
How do I book?
What is your cancellation policy?
If the weather is bad, we will reschedule. If this is not possible, you will not be charged. If, for any reason, your ship does not arrive in our port on time or is rerouted, your credit card will not be charged. ‘No show’ customers will be charged in full. Deposits are charged when your booking is being confirmed and are non-refundable.
What about insurance?
Creole Cruises is fully insured with personal liability for on-board incidents and additional over-side liability insurance. Glen is an experienced captain and holds a RYA Captain’s Licence.
I’m arriving by ship – what do I do?
Book online (see above) and we will meet you at the Exotic Antigua clothing store at the cruise ship dock on the day of your trip. Departure is 9.45 am and we return at 3.45pm.
Is the trip suitable for children?
Absolutely! Children’s masks, snorkels, fins and life vests are on board.
Tell me about the boat
Our 40ft speedboat – with two 300hp Suzuki engines, shower and toilet — can seat 22 guests with ample space for your belongings.
What should I wear/bring?
Swimsuit, towel, sunglasses, hat, sunscreen and camera (in a plastic bag).
Sign me up! How do I pay?
US$ OR EC$ cash, travelers’ check, visa or mastercard (advance notice of card payments is required – we will not charge your card until the night prior to the trip). Sorry, but we can not take torn or damaged US$ notes as our bank does not accept those.